Sunday, January 27, 2008
Working at DIA
Working at the airport is 100 little dramas every day. Some passengers (pax) are happy when you can get them on a flight. Others are angry, distraught, totally pissed off, ..... etc. when you can't. When a flight is overbooked you try to help them - get them out later. Some pax play the system and like being on one of those flights - free flights help. I have seen former bosses, former co-workers, movie stars and US Senators. Believe me, a movie star who can't get to where they want to go, when they want to go, is not a pretty sight. Some people believe that we should fly into a blizzard just to get them to their party in Aspen on time! There will be more on this subject another day.
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